Are most of you receiving fast communication via email?

**DaBeast25** · 02-28-2013, 02:57 PM

?

**Sherk** · 02-28-2013, 03:16 PM

Yes. Give them at least 24hrs to get back to you. Especially right now as they're swamped with orders for the sale that just ended.

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**sneedham** · 02-28-2013, 07:36 PM

Yes...

**sneedham** · 02-28-2013, 07:40 PM

Originally Posted by DaBeast25

?

I was told where and how to do certain things but am still waiting on an update as to when.....

**chold** · 03-01-2013, 03:43 AM

Patience is a virtue brother. Don't worry, they'll get you

**easymoney** · 03-01-2013, 05:32 AM

I'm still waiting on a reply, too. Not complaining at all. sent all of my info in with digits but haven't heard anything yet. I feel like a expectant father

**Bagpiper** · 03-01-2013, 05:41 AM

Absolutely....I have received an email reply within 24 hours of a question everytime I have sent something. Of course it has been a few days since my last question but usually their communication is spot on.

**SquatsRule** · 03-01-2013, 10:26 AM

All of my emails have been answered in a timely manner.

**lorax** · 03-01-2013, 11:31 AM

Originally Posted by Bagpiper

Absolutely....I have received an email reply within 24 hours of a question everytime I have sent something. Of course it has been a few days since my last question but usually their communication is spot on.

^this

**chucky1** · 03-01-2013, 11:54 AM

are you guys talking about email or pm's? if its pm shoot me One and Ill get right back, for the email give him a sec he'll get to you

**easymoney** · 03-01-2013, 04:05 PM

Checked my inbox when I got home today and response is there! A+ in my book!

**zdudezdud** · 03-01-2013, 09:17 PM

Guys really should just pm a rep instead of airing these kind of questions on the forum. Not to be a jerk but give the reps a chance before you ask questions like that.

**DaBeast25** · 03-02-2013, 05:53 AM

I initially did PM a rep also, but still haven't heard any response from him. Since Chucky1 has offered to help he has responsed to PM's though

For the record, I wasn't trying to bash AMA at all. They have great reviews all over, I was just inquiring about average response time to emails.

**24K** · 03-03-2013, 04:40 AM

Questions are always answered within a 24 hour time frame... This is why the company is top notch... Product quality, reliability and professionalism... These are AMA standards...

**Sysyphus** · 03-03-2013, 10:14 AM

Does the 24 hour window apply to weekends as well? Just curious, thanks!

**DaBeast25** · 03-04-2013, 01:41 PM

Once I ironed out my own initial mistake and contacted them the right way I was responded to in <24 hours and they were also willing to do me a small favor regarding one change I needed.

Can't way to test

**Sistersteel** · 03-04-2013, 10:32 PM

Like zdudezdud said if someone has a question they should PM one of us reps and we can help you. That's what we're here for.

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Are most of you receiving fast communication via email?

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