Thread: All the Whey - ridiculous shipping - I'm pissed

Never do business with them again. I ran a supplement distribution warehouse and I had a few customers who had Internet supplement sites. And they would never have dreamed of changing the prices on there customers after they had already ordered and paid....thats just bad business.

Call your credit card company to cancel the payment and buy your whey somewhere else.

Man forget all that Internet stuff, go to your nearest VitaminShoppe or GNC and get urself some ON's 100% Whey.

GNC is the biggest rip off I have seen. Their prices are way to inflated. Not sure about Vitaminshoppe since I've never shopped there. Your best value on whey as many have preached time and time again is Costco where you get a 6lb tub for 19.95.

I know better than buying at GNC but anyways, I just purchased 25 lbs. of Prolab whey tonight just to make sure I have a backup on the way as well.

I'm not paying for another $23.14 on top of the $6.00 that I already paid for All the Whey. That's just ridiculous to me. At least alert me of the changes for NEXT TIME but not on the order that already has been charged 3 days ago. I emailed them to cancel my order and give me a refund cause I'm taking my business somewhere else. This is just too much hassle to have and its going to cause me a delay on my order.

If you're a regular customer and they want your business, I'm sure they will make the necessary adjustments to satisfy you.

Originally Posted by the_menace

I'm not paying for another $23.14 on top of the $6.00 that I already paid for All the Whey. That's just ridiculous to me.

I agree. I'm curious to hear their explanation for this, as that's quite the price hike. If this happened to me, I would definately cancel the order and not plan on making another with them again. I don't understand how an internet company could do this (increase cost at any amount after an order has been made) and not expect to lose business. Bulknutrition has always been good to me; give them a try.

they told me it would cost 50+ to ship 15lbs to hawaii.

i think all these internet sites charge a fluctuating shipping fee IAW the purchase weight....i just paid $23 for a 20lbs purchase order....if anyone knows other sites where they charge a flat fee, give it away...
about bulk nutrition, they dont sell unflavored whey proteins and the ones they sell contain too much fat%.. I buy the unflavored whey isolate from either protein factory and supplement direct.

Bulk Nutrition sells Creatine Mono

try DPS. $4.95 for standard ground. Takes about 5 business days, and it usually comes early for me. Their prices on supplements are usually cheaper or the same as the other sites.

Originally Posted by ReelBigFish

try DPS. $4.95 for standard ground. Takes about 5 business days, and it usually comes early for me. Their prices on supplements are usually cheaper or the same as the other sites.

Not with 10 lbs. and higher; they charge more for that.

I told them to cancel my order and they responded that they will cancel it and give credit for the cost. Its alright; I'm going to buy my whey somewhere else next time.

Originally Posted by pyro

i think all these internet sites charge a fluctuating shipping fee IAW the purchase weight....i just paid $23 for a 20lbs purchase order....if anyone knows other sites where they charge a flat fee, give it away...
about bulk nutrition, they dont sell unflavored whey proteins and the ones they sell contain too much fat%.. I buy the unflavored whey isolate from either protein factory and supplement direct.

I can understand the fluctuating shipping fee but NOT after the transaction and charge has already been made. That's the only reason I buy from All the Whey (and its been that way); that they charge a flat shipping fee for all weight.

Vitamin Shoppe will honor any competitor's prices including internet prices. I went in the other day and ordered some things and brought bodybuilding.coms ads. They honored every one of them and didnt have to pay shipping or wait .

Of course, the ad has to display the exact same product as the one you are going to buy.

For what it's worth.

Originally Posted by the_menace

Not with 10 lbs. and higher; they charge more for that.

I told them to cancel my order and they responded that they will cancel it and give credit for the cost. Its alright; I'm going to buy my whey somewhere else next time.

I just checked their webpage, not bad selection....what disturbs me is the high priced creatine...do you buy it from them too?

Originally Posted by PTYP

Vitamin Shoppe will honor any competitor's prices including internet prices. I went in the other day and ordered some things and brought bodybuilding.coms ads. They honored every one of them and didnt have to pay shipping or wait .

Of course, the ad has to display the exact same product as the one you are going to buy.

For what it's worth.

Of course you didn't pay shipping, you picked up these items direct didn't you?

Originally Posted by pyro

I just checked their webpage, not bad selection....what disturbs me is the high priced creatine...do you buy it from them too?

I kinda switch around from BN and DPS. Between those two; the prices are usually better and competitive compared to other sites. Go for either Prolab or Optimum...they're good and cheap.

Originally Posted by IainDaniel

Bulk Nutrition sells Creatine Mono

Yeah I will vouch for Bulk Nutrition.
I made a few purchases from them and received the items quick,
cheap prices on their items, and reasonable shipping.

But stuff like Creatine, where the prices are very cheap anyway I will usually buy those products locally.

Hey, let me check on this for you. I do know that we DO charge for Bulk shipping, but it is simply passing on the cost that we have directly from FED EX.

I am sorry that this was handled this way and I will look in to it as soon as I arrive at work in the morning.

Laura

Originally Posted by Randy

Of course you didn't pay shipping, you picked up these items direct didn't you?

Local shops are more expensive due in part to shipping costs, it is just not designated as a line item on your receipt, its part of the whole package.

If you buy a product from a local shop at an internet price, then shipping is absolutely free.

Originally Posted by Randy

Of course you didn't pay shipping, you picked up these items direct didn't you?

stop smoking the crack Randy.

Originally Posted by PTYP

Vitamin Shoppe will honor any competitor's prices including internet prices. I went in the other day and ordered some things and brought bodybuilding.coms ads. They honored every one of them and didnt have to pay shipping or wait .

Of course, the ad has to display the exact same product as the one you are going to buy.

For what it's worth.

I just gave my local Vitamin shoppe a phone call asking if they would honor internet prices; but they said no...only local. That sucks.

Originally Posted by PTYP

Local shops are more expensive due in part to shipping costs, it is just not designated as a line item on your receipt, its part of the whole package.

If you buy a product from a local shop at an internet price, then shipping is absolutely free.

That is the way I took it is that you picked up the item direct at an internet price. But local shops can add on all kinds of underlining costs. Whether you want to call them shipping costs, overhead, whatever that is a given. Selling items on the internet is obviously less overhead and cost for them so naturally they pass on those saving to you.

Exactly, so if a local shop is willing to deal with you at internet prices, in my opinion its a no brainer.