Thread: Buy the whey.....Happy Holidays......

Still never got my sample... even after I re-sent my address...

I am completely caught up on all received requests. The only pending ones are for Canada that have not gone out yet...........confused by this

theres a holoiday this weekend ?

Originally Posted by Super Hulk

theres a holoiday this weekend ?

It's the hollidays? Is it december already?

Memorial Day Weekend........that counts as a holiday in my demented book

Do you deliver to Australia?

Yes, I do!!!!!!!!!

Originally Posted by wheystation

Just checking in - I am always lurking and will be WORKING all this holiday weekend and I look forward to hearing from you guys.

Please remember - I have several deals going on right now......details below and PLEASE use your Laura10 coupon code when ordering.

Laura
www.allthewhey.com
wheystation@aol.com


Place an order for $60.00 or more, not including shipping, and receive one free item from each of the following groups.

Group A

Creatine Ethyl Ester 30 Capsules
Creatine Monohydrate 30 Capsules
L – Glutamine 30 Capsules
BCAA’s 30 Capsules
Taurine 30 Capsules
Amono Acid Complex 30 Capsules

Group B

Shaker
All The Whey T-shirt

Place your choices from each group in the comment box on the shopping cart. and PLEASE remember to type LAURA!!!!!!

100% bullshit, do not buy from here. They wont give you the special, and wont answer your questions.

Edit: This assumption is solely based off the fact that I didn't get my special, and never got my questions answered, also the whey dude will apologize in here and not do a damn thing. Horrible service IMO.

Also, when you complain and get a message like this back. Don't believe it.





[You make some EXCELLENT points and I have taken the liberty of forwarding your comments directly to the owner of ATW.

Our website is currently under construction and many changes are being done. Please tell me your last name and I will personally check on the status of your order and will apply a healthy discount.

Again, I think your comments are RIGHT on the money.

Laura
wheystation@aol.com]

These are MY WORDS and as I recall - I communicated with you TWICE. I also believe that we were asking for your last name and/or order number in order apply a discount and/or return a portion of your order.

I stand by everything that I say - I take all questions and comments seriously and have hundreds and hundreds of really happy customers to prove it and have ALWAYS tried my best to live up to this word.

If you would care to share your last name and/or the order number, I will STILL do so.

PS - I am not sure if you are referring to me as the wheydude.....but I will assume that you are.

Laura

I've had nothing short of success with Laura.

Steele, there is always bumps in the road- I'm sure she will make up for whatever harm was caused. I know that company has been going crazy with sales lately (I think like 4 threads with new coupons were started in the past month), so things must have been mixes up.

All in all, from my experience, it appears to be one of the highest quality companies out there. Incredibly inexpensive too at some times! I bought 21 pounds of Optimum whey for 65 shipped, which arrived in under a weeks time.

Originally Posted by wheystation

I am completely caught up on all received requests. The only pending ones are for Canada that have not gone out yet...........confused by this

Its been a couple of months now. You offered samples, I requested, it was never sent, so you told me to resend my information, which I did, and it still never showed. I'm over it. Just pointing it out for people to see as a sort of 'service review' bit.

That's funny... your refills on sale are more expensive than your normal tubs

Wow - I am not happy about this......and will be checked. I actually keep copies of ALL my emails so that I can follow up on all requests that I make to the office. I can only apologize and try to get to the bottom of it. we have definitely improved on many levels, but there is more work to be done. I am asking the two people inconvenienced by this to PLEASE contact me, I know that you have been ignored and this is not good for me and I am begging for one last chance to resolve any issues for you. My personal email addy is lforan@aol.com and I can guarentee that both problems will be resolved to your satisfaction within 48 hours.

Laura

Originally Posted by wheystation

Wow - I am not happy about this......and will be checked. I actually keep copies of ALL my emails so that I can follow up on all requests that I make to the office. I can only apologize and try to get to the bottom of it. we have definitely improved on many levels, but there is more work to be done. I am asking the two people inconvenienced by this to PLEASE contact me, I know that you have been ignored and this is not good for me and I am begging for one last chance to resolve any issues for you. My personal email addy is lforan@aol.com and I can guarentee that both problems will be resolved to your satisfaction within 48 hours.

Laura

Told you she's good! aha

I'm over that site. I ordered my stuff along time ago. I only did a small order of 10 pounds whey to see if I can trust that site. Took around 3-4 weeks to recieve my order also.

Completely understand your position - I will not bother you, I promise. But because this is a public forum, I feel that I have to respond. We had a roof collapse in December and this virtually shut down our plant - and people suffered from ridiculous delays and I tried to reach everyone who was inconvenienced and I sent PLENTY of free protein, shirts, and in a few cases, I actually PRIVATELY refunded money to some of guys. I am sorry that your experience was not a good one and I cannot say that I would blame you for this.

However, I am always here to make up any old business and can only apologize if I missed someone that I owed something to and would like that chance to make it good.

We are BACK in business and shipping is done within 24 hours of the order and I think that there are many guys who can attest to this fact.

Thanks for reading this.

Laura

Originally Posted by wheystation

Completely understand your position - I will not bother you, I promise. But because this is a public forum, I feel that I have to respond.becuase this is a public bb forum I am letting people know of what happened to me We had a roof collapse in Decemberyup it was december I beleve and this virtually shut down our plant - and people suffered from ridiculous delays (me and I tried to reach everyone who was inconvenienced and I sent PLENTY of free protein, shirtsnot me, and in a few cases, I actually PRIVATELY refunded money to some of guysnot me. I am sorry that your experience was not a good one and I cannot say that I would blame you for this.

However, I am always here to make up any old business and can only apologize if I missed someone that I owed something to and would like that chance to make it good.sure you owe me 10 caps, you have my name

We are BACK in business and shipping is done within 24 hours of the order and I think that there are many guys who can attest to this fact.

Thanks for reading this.

Laura

.

Originally Posted by Steele20

.

Chill out "Steele". Your acting like that consumer asshole that expects him/herself to be of upmost respect- you're just another consumer in this world of people; a world of people who can make mistakes. Understand that mistakes can happen, and maybe you can accept that things like this can happen. She is obviously offering up some great opportunities to make up for the loss, and I suggest that you take them.
I hear that you are pissed off, as this situations can be incredibly aggravating (run out of protein and expect the shipment to come in on time and such) but you are overreacting to the situation. I'm sure you've made mistakes in your life too bro. She's asking for redemption, as she looks like a fool on this board right now... get some free shit!

NO - I get why he is pissed and he should be. I happen to remember him from the many emails and I DID actually send his particular email to the service manager in the home office and this is what makes it particularly embarrassing for me.

I assure you that we will have only happy, satisfied customers and I am glad that everyone can see the forum and this keeps me on my toes.

Laura

Originally Posted by scbz01602

Chill out "Steele". Your acting like that consumer asshole that expects him/herself to be of upmost respect- you're just another consumer in this world of people; a world of people who can make mistakes. Understand that mistakes can happen, and maybe you can accept that things like this can happen. She is obviously offering up some great opportunities to make up for the loss, and I suggest that you take them.
I hear that you are pissed off, as this situations can be incredibly aggravating (run out of protein and expect the shipment to come in on time and such) but you are overreacting to the situation. I'm sure you've made mistakes in your life too bro. She's asking for redemption, as she looks like a fool on this board right now... get some free shit!

Woah there, must be that time of the month for somebody.

Originally Posted by Steele20

Woah there, must be that time of the month for somebody.

SHUT UP ASSHOLE! AHHHHHHHHHHHHHH!

Nah, I'm kidding, hahaha
I used to work at a corner store, where I got to deal with the angry customers... I guess I'm a bit scarred from my Customer Service job.
I hope you take advantage of these offers though man, it must have been a really rare slip-up on her part. I'm personally really satisfied with the company, so I'm just trying to help you see that too I guess.