Your order is in good hands; that is, EK's hands. Sit tight and certainly don't get alarmed if the order still has not shown up by the "expected" delivery date - which, mind you, is just a ballpark estimate. I've ordered from EK three times in the last 6 months and all orders have always arrived intact and complete. The latest order just arrived (see my thread) and although a bit late - I stayed patient. Good luck. BTW - what did you order?