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IBE Labs Customer Service
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Posted by: Purdue Power
I just wanted to share an experience that I had with IBE to let everyone know that they will be taken care of by them. I ordered a few things, and 2 things weren't in the package when it was sent to me. I sent them an email as soon as I opened the package telling them that it was missing a couple of items. No questions asked, they overnighted the remaining items. I just wanted to help everyone out that has any skepticism about IBE; they will take care of you.
Posted by: musclepump
Always loved IBE.
Posted by: redspy
They've screwed up a couple of my orders but always send free product to make up for it.
Posted by: Curlingcadys
yeah I order 2 of a product and they only had 1 at the time but were expecting more in the next business day but because shipping would have been delayed a day they gave me a 3rd at no charge and I still got it only in a couple days!
Posted by: musclepump
I like it when they screw up, actually. Because they always more than make up for it
Posted by: Pirate!
Keep in mind that they are able to do this because they charge at least 1000% more than they pay for it. I certainly agree about their ability to keep their customers happy. Sometimes, they just send me double what I ordered just for the heck of it.
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IBE Labs Customer Service
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