Thread: Attention all NAPS customers

Originally Posted by MTB81

I just logged into my account again to check the status and noticed that there was no wire information. I resubmitted and got a email confirm which I hadn't received previously. So it looks like I fucked up submitting the first time around. I'm g2g now.

Glad i'st all fixed up for u

So apparently someone deleted my posts in the other thread, and locked it. So much for naps customers being able to speak freely.

Anyhoo..This is my latest interaction with Napsgear. Let me just say that I was not worried that I was being ripped off, until this latest development:

This was my ticket, submitted late last night.

Hello, may I please have the tracking number for package #******. It has been 15 days since it was shipped, and I am wanting to track its progress.

Thank you,

Sviatic Reutovski



Posted On: 28 Jul 2011 4:51 PM

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Please give it another 7-10 days as there was a hold up at a postal facility in Europe. This was not known by us until just recently but we have fixed the issues and boxs are moving again.
Kind Regards,

William


...wait what? Now THAT is what I call quality customer service! Does this mean im supposed to give it 7-10 days from now? or 7-10 days from the first time he told me to wait? or...is it 7-10 days from the next time he tells me?

I got the exact same reply! What the hell is going on! It looks like I've been ripped off! This sucks, I was told Naps was G2G and then this...WHAT IS GOING ON?????

Originally Posted by Standard Donkey

So apparently someone deleted my posts in the other thread, and locked it. So much for naps customers being able to speak freely.

Anyhoo..This is my latest interaction with Napsgear. Let me just say that I was not worried that I was being ripped off, until this latest development:

This was my ticket, submitted late last night.

Hello, may I please have the tracking number for package #******. It has been 15 days since it was shipped, and I am wanting to track its progress.

Thank you,

Sviatic Reutovski



Posted On: 28 Jul 2011 4:51 PM

--------------------------------------------------------------------------------
Please give it another 7-10 days as there was a hold up at a postal facility in Europe. This was not known by us until just recently but we have fixed the issues and boxs are moving again.
Kind Regards,

William


...wait what? Now THAT is what I call quality customer service

Originally Posted by TheBlackPanther

I got the exact same reply! What the hell is going on! It looks like I've been ripped off! This sucks, I was told Naps was G2G and then this...WHAT IS GOING ON?????

Well, it's pretty obvious now that we have been getting copy-and-pasted reponses.. For what reason, I am uncertain.

Guess I better start getting the money together to pay everyone back lol.. what an unbelieveable nightmare..

Massive sale...and new products?....sweet...one suggestion..Dnp...do it!!

Originally Posted by vindicated346

Massive sale...and new products?....sweet...one suggestion..Dnp...do it!!

I hope they will be offering injectable methyltrienolone..

Originally Posted by Standard Donkey

So apparently someone deleted my posts in the other thread, and locked it. So much for naps customers being able to speak freely.

Anyhoo..This is my latest interaction with Napsgear. Let me just say that I was not worried that I was being ripped off, until this latest development:

This was my ticket, submitted late last night.

Hello, may I please have the tracking number for package #******. It has been 15 days since it was shipped, and I am wanting to track its progress.

Thank you,

Sviatic Reutovski



Posted On: 28 Jul 2011 4:51 PM

--------------------------------------------------------------------------------
Please give it another 7-10 days as there was a hold up at a postal facility in Europe. This was not known by us until just recently but we have fixed the issues and boxs are moving again.
Kind Regards,

William


...wait what? Now THAT is what I call quality customer service! Does this mean im supposed to give it 7-10 days from now? or 7-10 days from the first time he told me to wait? or...is it 7-10 days from the next time he tells me?

Originally Posted by TheBlackPanther

I got the exact same reply! What the hell is going on! It looks like I've been ripped off! This sucks, I was told Naps was G2G and then this...WHAT IS GOING ON?????

And what do you guys want, a custom tailored answer to the same question that is being asked over and over?

God damned guys, I have the patience of a saint, but this is ridiculous. We have answered the question over and over. Packs were held up unknowingly by the local shipper, Naps found out about it, took care of the issue and packs are moving. There, there is the answer for the 1000th time. You asking the question a hundred different ways is not gonna change the answer.

I hate being this way, I really do. But no amount of bitching, pissing, moaning or complaining is gonna change the answer. Your stuff is on the way, it will arrive and we will all live another day.