I recently placed an order with Samson, only to realize I had made a major mistake in the shipping address I had provided. It was technically too late, but long story short they went WAYYY out of their way and saw to it that I got my order. I would've never expected this high of customer service, and they have a customer for life because of it. THANK YOU!!
I will post a review of the gear when I run my cycle, but I'm not too worried based on all the other great reviews.