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Old 04-20-2005, 12:55 PM   #1
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IBE Labs Customer Service

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I just wanted to share an experience that I had with IBE to let everyone know that they will be taken care of by them. I ordered a few things, and 2 things weren't in the package when it was sent to me. I sent them an email as soon as I opened the package telling them that it was missing a couple of items. No questions asked, they overnighted the remaining items. I just wanted to help everyone out that has any skepticism about IBE; they will take care of you.



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Old 04-20-2005, 12:56 PM   #2
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Always loved IBE.



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Old 04-20-2005, 01:44 PM   #3
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They've screwed up a couple of my orders but always send free product to make up for it.
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Old 04-20-2005, 02:25 PM   #4
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yeah I order 2 of a product and they only had 1 at the time but were expecting more in the next business day but because shipping would have been delayed a day they gave me a 3rd at no charge and I still got it only in a couple days!



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Old 04-20-2005, 02:37 PM   #5
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I like it when they screw up, actually. Because they always more than make up for it



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Old 04-21-2005, 06:43 AM   #6
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Keep in mind that they are able to do this because they charge at least 1000% more than they pay for it. I certainly agree about their ability to keep their customers happy. Sometimes, they just send me double what I ordered just for the heck of it.
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