IBE Labs Customer Service

Purdue Power · 04-20-2005, 01:55 PM

I just wanted to share an experience that I had with IBE to let everyone know that they will be taken care of by them. I ordered a few things, and 2 things weren't in the package when it was sent to me. I sent them an email as soon as I opened the package telling them that it was missing a couple of items. No questions asked, they overnighted the remaining items. I just wanted to help everyone out that has any skepticism about IBE; they will take care of you.

musclepump · 04-20-2005, 01:56 PM

Always loved IBE.

redspy · 04-20-2005, 02:44 PM

They've screwed up a couple of my orders but always send free product to make up for it.

Curlingcadys · 04-20-2005, 03:25 PM

yeah I order 2 of a product and they only had 1 at the time but were expecting more in the next business day but because shipping would have been delayed a day they gave me a 3rd at no charge and I still got it only in a couple days!

musclepump · 04-20-2005, 03:37 PM

I like it when they screw up, actually. Because they always more than make up for it

**Pirate!** · 04-21-2005, 07:43 AM

Keep in mind that they are able to do this because they charge at least 1000% more than they pay for it. I certainly agree about their ability to keep their customers happy. Sometimes, they just send me double what I ordered just for the heck of it.

04-20-2005, 01:55 PM	#1
Purdue Power Good Enough Never Is Join Date: Jul 2004 Location: Purdue University Posts: 1,351 Photos: 5	IBE Labs Customer Service I just wanted to share an experience that I had with IBE to let everyone know that they will be taken care of by them. I ordered a few things, and 2 things weren't in the package when it was sent to me. I sent them an email as soon as I opened the package telling them that it was missing a couple of items. No questions asked, they overnighted the remaining items. I just wanted to help everyone out that has any skepticism about IBE; they will take care of you. 5'8 1/2, 225lbs Your M1T Info Source Dream as though you'll live forever, Live each day like it's you last. Love like you've never been hurt. Tomorrow is never promised.

04-20-2005, 01:56 PM	#2
musclepump Celebrity PersonalTrainer Join Date: Nov 2004 Posts: 6,669 Photos: 128	Always loved IBE. Let's all join together and SPEAK ENGLISH IN AMERICA.

04-20-2005, 03:37 PM	#5
musclepump Celebrity PersonalTrainer Join Date: Nov 2004 Posts: 6,669 Photos: 128	I like it when they screw up, actually. Because they always more than make up for it Let's all join together and SPEAK ENGLISH IN AMERICA.

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04-20-2005, 02:44 PM	#3
redspy Member Join Date: May 2004 Posts: 3,040	They've screwed up a couple of my orders but always send free product to make up for it.

04-20-2005, 03:25 PM	#4
Curlingcadys Senior Member Elite Member Join Date: Dec 2004 Location: WI Posts: 631	yeah I order 2 of a product and they only had 1 at the time but were expecting more in the next business day but because shipping would have been delayed a day they gave me a 3rd at no charge and I still got it only in a couple days!

04-21-2005, 07:43 AM	#6
Pirate! Gatekepper Moderator Join Date: Jun 2004 Location: Texas Posts: 6,171	Keep in mind that they are able to do this because they charge at least 1000% more than they pay for it. I certainly agree about their ability to keep their customers happy. Sometimes, they just send me double what I ordered just for the heck of it.