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  1. #1
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    Still waiting....

    order shipped a month ago allegedly, still no arrival

    first time dealing with naps hopefully they come through, very disappointing if not

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    PM GXR64 if you haven't already done so.

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    Quote Originally Posted by Anabolic5150 View Post
    PM GXR64 if you haven't already done so.
    X 2
    or open a ticket with Naps.
    "Courage is not the absence of fear, but rather the judgement that something else is more important than fear." :bounce:

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    horrible service been waiting well over 3 months. same has happened to a few othe guys i know. dont plan a pre contest gear cycle wit them, you will get it in your off season

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    Quote Originally Posted by dixdiesel View Post
    horrible service been waiting well over 3 months. same has happened to a few othe guys i know. dont plan a pre contest gear cycle wit them, you will get it in your off season
    Nice first post, wonder who you might work for??

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    Quote Originally Posted by dixdiesel View Post
    horrible service been waiting well over 3 months. same has happened to a few othe guys i know. dont plan a pre contest gear cycle wit them, you will get it in your off season

    Yeap, nice first post... If u had an issue with Naps you should have opened a ticket or posted a thread..
    "Courage is not the absence of fear, but rather the judgement that something else is more important than fear." :bounce:

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    Im still waiting too...havent pmed GX yet since I dont have enough posts but did the whole "naps live support and open a ticket" and got the same runaround. trying not to lose my head tho......yet.

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    im not new to the scene bro,. i opened many tickets . there system is screwed up and lack major communication and customer service skills

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    Quote Originally Posted by dixdiesel View Post
    im not new to the scene bro,. i opened many tickets . there system is screwed up and lack major communication and customer service skills
    While I do agree their TA times are less to be desired and are hugely hurting the customer base they could have, I don't agree that their customer service sucks. gxr is always on spot to help guys out here, and with my order (which yes, I am still waiting as well) i opened a ticket and it was responded to within iirc 24hrs. Though not the answer I wanted, there really wasn't much else they could say anyways.

    imo if naps could figure out a way to square away ta, they'd be golden. All I hear is how good the gear is, but that alone isn't enough for me to use them as a sole source. They should look at what other sources are doing that is allowing them to be successful with ta times and customs and try to adjust their methods based off that. They'd have a larger group of return customers, and would build new ones imo
    All posts made under this user are strictly entertainment purposes only. All stories are strictly fictional and not intended to be taken seriously.

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    Quote Originally Posted by dixdiesel View Post
    im not new to the scene bro,. i opened many tickets . there system is screwed up and lack major communication and customer service skills
    Right this coming from a guy with two posts that signed up last month hhmmm....

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    Quote Originally Posted by flexxthese View Post
    While I do agree their TA times are less to be desired and are hugely hurting the customer base they could have, I don't agree that their customer service sucks. gxr is always on spot to help guys out here, and with my order (which yes, I am still waiting as well) i opened a ticket and it was responded to within iirc 24hrs. Though not the answer I wanted, there really wasn't much else they could say anyways.

    imo if naps could figure out a way to square away ta, they'd be golden. All I hear is how good the gear is, but that alone isn't enough for me to use them as a sole source. They should look at what other sources are doing that is allowing them to be successful with ta times and customs and try to adjust their methods based off that. They'd have a larger group of return customers, and would build new ones imo
    Some people dont know how to read red lettering telling them what to do if they dont get a response so i dont take the customer service bs posts to heart.

    As for TA yes that was a problem but we have moved to a new location with proven faster TA and we will see this from now on and july orders will be the first to experience it.

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    Quote Originally Posted by GXR64 View Post
    As for TA yes that was a problem but we have moved to a new location with proven faster TA and we will see this from now on and july orders will be the first to experience it.
    Awesome news, gonna have to test out how fast for myself.

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    Quote Originally Posted by GXR64 View Post
    As for TA yes that was a problem but we have moved to a new location with proven faster TA and we will see this from now on and july orders will be the first to experience it.
    sweet. maybe i'll get a reship and be part of those firsts My tracking number never worked and now it says "This tracking number has expired. The parcel has not moved in more than ten days. Please contact the postal service for information."
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    nothing new with naps always shipping problems. still waitinf 1 month AND a half for a reship they sent out still nothing

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    Quote Originally Posted by GXR64 View Post
    As for TA yes that was a problem but we have moved to a new location with proven faster TA and we will see this from now on and july orders will be the first to experience it.
    Great news !!!!
    "Courage is not the absence of fear, but rather the judgement that something else is more important than fear." :bounce:

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