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Been Waiting 2_ months for my order!

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  1. #1
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    Unhappy Been Waiting 2_ months for my order!

    I have not have a great experience with NAPS, it took 1 month to get 1/4 of my order and now were are past the 2 month marker and nothing! I hope I'm not the victim of another scam. Xpress got $2000 of my dollars and now my gear from naps is WAAAAAAYYYYYYYY past do... This sucks!

  2. #2
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    Did you pm a rep? Or open a ticket?

    Pm gxr64. He will help get you sorted out.

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    Quote Originally Posted by Silver Back View Post
    Did you pm a rep? Or open a ticket?

    Pm gxr64. He will help get you sorted out.
    exactly...

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    Quote Originally Posted by Silver Back View Post
    Did you pm a rep? Or open a ticket?

    Pm gxr64. He will help get you sorted out.
    he needs to get a few more posts before he can pm.
    i maybe stoopit but at least i can lift hevvy things.

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    6 tickets, and at least 10 email communications......NOTHING! I should not have to PM anyone. I have had so much communication...Made my order in April!

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    Quote Originally Posted by TheBlackPanther View Post
    6 tickets, and at least 10 email communications......NOTHING! I should not have to PM anyone. I have had so much communication...Made my order in April!
    just saying gxr64 is a good guy and an awesome rep. he will def help resolve it if u are nice about it. i wouldnt get too offensive or he may not wanna help u. he has def helped me and seems to help everyone else who doesnt talk trash to him too. i would def get ur posts up to 50 an pm him.
    i maybe stoopit but at least i can lift hevvy things.

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    Quote Originally Posted by TheBlackPanther View Post
    6 tickets, and at least 10 email communications......NOTHING! I should not have to PM anyone. I have had so much communication...Made my order in April!
    I know it's frustrating, but GXR is a rep for Naps, he's here to help with any issues you might have.. if u up your post count to 50, u can pm him, and he can look into this for you.
    "Courage is not the absence of fear, but rather the judgement that something else is more important than fear." :bounce:

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    Quote Originally Posted by TheBlackPanther View Post
    6 tickets, and at least 10 email communications......NOTHING! I should not have to PM anyone. I have had so much communication...Made my order in April!
    Dude, you will get your stuff. It all takes time. It is not like you are going to the market to grab some milk...
    They can not help what happens once it leaves their hands.
    Customs=sucks, USPS=sucks.

  9. #9
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    Quote Originally Posted by TheBlackPanther View Post
    6 tickets, and at least 10 email communications......NOTHING! I should not have to PM anyone. I have had so much communication...Made my order in April!
    I call BS your probably waiting on a reship not your original order.

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    I'm almost at 2 months GX and naps hasn't sent a reship. Am I entitled to one after waiting so long? What's the deal with reship does it have to get snagged or will they send out another order due to no arrival?

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    I'm almost at 2 months as well

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    The problem is the shipping method GP is using. It places absolutely no priority on the package, that's why it gets bouncing around everywhere, then sits in customs for weeks sometimes. There are better methods of international shipping, like EMS. I think they should start exploring other options

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    Quote Originally Posted by jaredw33 View Post
    The problem is the shipping method GP is using. It places absolutely no priority on the package, that's why it gets bouncing around everywhere, then sits in customs for weeks sometimes. There are better methods of international shipping, like EMS. I think they should start exploring other options
    x2

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    If you haven't PM'd GXR64, do so if your order is that late. If you don't have enough posts to PM, go to the new members thread and welcome everybody to hit that magic 50 posts. Open up a ticket on the website to inquire about your pack and a POSSIBLE reship depending on where you live in the world. GXR64 has just said that Naps moved to a different location so shipping times should get better for July orders, but your orders are May orders. Have faith fellas, Naps will come through. Just use all the resources available to you to get your pack to you.

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    Maybe the customs have your gear. It is not always you will be notified if they catch it.
    I know in Sweden they just destroy it. I had one taken by customs and i only found out because I had a tracking number and DHL told me that it was seized by customs.
    Never got a letter from them and it is about 5 months ago.

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