I would like a naps rep to answer this,
I have been waiting six weeks and received nothing. When I emailed and asked for a tracking number, I am being ignored this request.
However,I will say for naps that they have answered me quickly and they have never failed me yet until now so I still have some faith they will come through. I will wait another week as requested through the reps.
But I would still like to have a tracking number as promised through the terms and conditions of the website please.