i received some crashed testosterone cypionate from geneza and it was crashed pretty baldy and after heating it it just crashed gain. Normally i would have no problem using it but in the past if it just keeps crashing the injections are usually terribly painful, I was pretty upset when i contacted naps support and received no help but to be told to heat it and deal with it. It wasn't just the test cyp i received TNE that crashed as well, i wish naps stood behind there products a little better i know they don't control the weather but at least offer a warning next to that product, if thats there policy. I have never complained but thought that it was kinda much
EDIT: Do not ever post your ticket convo's again, just heat it up and you will be good to go.