Ordered a handful of Gen-Shi vials a couple weeks ago, just got them from the post office today. It may have gotten there sooner but I already have plenty of EP gear and ALV said it would be 14 business days since GS products are not under the domestic shipping guarantee so I was in no rush (checking the mail box every day just makes it seem longer). Over all, decent service/communication, great selection and great prices. I'll be placing some more orders soon trying their domestic service and you all will be the first to know. Hope this helps.