Hi my name is jeremiah. I placed an order on 1/17 and i never received it. I contacted orbit through email weeks ago about it and they said they would check with usps to find out what happened to the package. I haven't gotten any response since then despite my sending a few more emails. My order number is 39569.
I pm'd rep friday morning and got no response. However i did receive my order saturday. Shipping label says feb. 13 so not sure if orbit reshipped a replacement to me or what but i did receive my product. Issue resolved.