I had some issues with pip from the test I got during the March sale. I mentioned it to the rep and the same day I was told it would be replaced. Communication was excellent, my product arrived as promised, and I'm looking forward to getting on it. The other items I got are working famously and I didn't have any issues with pip from them. I just wanted to say thank you for the follow up and for delivering what you promised. You got a long term customer here.