Been a while since I have posted on here. I figured it's about due, especially since I am now cutting ties with New Era. I will say that from my personal experience, this clinic has changed for the worst. I had been with them for a little over a year. Things were good starting out especially in the realm of pricing and feeling like they were focused on your personal needs and best interest.
Recently, they pitched how they were changing medical groups and that it was a change for the best. This new medical group would allegedly be even more focused on ensuring a plan was tailored to my needs. In addition, I would supposedly see more affordable script pricing and have the ability to go back to 10ml vials (it had been 4ml vials only as of a few months back).
Needless to say, I bought into the hype and paid the $300 for lab work that would get me "set up" with the new medical group. I mean why not? New Era had been good to me so far right? Well once the labs and new physical were done, I get the real scoop. Script prices haven't dropped. It "sounds" like they dropped until you are informed the quoted price didn't include the $90 doctor fee which puts the prices right back where they were. The $300 lab was a joke. I could have got the same lab panel through privatemdlabs for $150 or less myself. Perhaps worst is that they now REQUIRE that you order a "restart" program every 9-12 months which doubles your script price. This annual restart is not optional even for those who have no intention of coming off of TRT. I got the impression that it is a total ploy to get me to spend more cash even though it's for a program and products I have no interest in. If one already has shitty T levels, why would they elect to "restart" to those shitty levels annually and at a premium??? Furthermore, the restart protocol was a 30 day treatment, according to their plan, immediately following those 30 days, you hop right back on your TRT protocol. How does that even make sense???
This is just my evaluation of my experience, so take it for what it's worth. At any rate, I have already been talking to other clinics and the grass is definitely looking greener as of now. I will keep in mind though that all things are subject to change and New Era was a fine example of that.