Basicstero.com
Board Rep
Hey there,
I would be glad this post to be positive and optimistic, unfortunately it won`t...
We knew that illegal business can be often rude and dirty.However, we still hoped everyone will behave in a dignified way. This has not happened...
To cut it short, guys we are not going to conceal this info. We got troubles with most of the payments sent by Western Union. We from our side did everything to ensure a smooth process. We set our site so that customers would receive each time changing names of the receivers in order to avoid holds of our receivers from WU. We prepared a list of a few dozens continuously changing receivers. They were absolutely not connected and even did not know each other. All of them were blocked by WU and all payments are on hold. We are not able to receive them. To be absolutely honest, our receivers got info that payments are on hold due to illegal nature of the transfer. In other words, we think WU knew what are these payments for. We have never experienced this before in this scale. Obviously, WU would not try to find out who gets paid for what. Just imagine, how many sellers in China,hundreds of thousands, if not millions, accept Western Union as payment option. Someone pointed our store out deliberately.
We checked our orders history and found some accounts with unusual activity and irregularly high amount of small orders placed. All had WU as payment option chosen. These orders are still not paid and I don`t think they will be. We are pretty sure someone intentionally found out the list of our WU receivers and in some way informed WU about them. By the way, if you remember, the same also happened in the end of 2015 with our PayPal account.
Don`t worry, it does not mean you lost your money. It only means we were not able to receive those transfers. Everything we could pick up was picked up and orders confirmed. If you paid though WU and your order is still not confirmed, most probably your payment is on hold. We start receiving e-mails with roughly the following contents:
So, probably WU has already contacted you and you know about this. If a transfer is on hold you can just contact WU and get refund; you lose nothing. If you still would like to get your order, for those who has already paid we can offer other names of the receivers, which were not in the list during the promo.
We have also plenty of pending orders, which are placed, but not paid yet.
PLEASE DO NOT USE WESTERN UNION TO PAY TO THE NAMES YOU RECEIVED WITHIN LATEST 3 DAYS. THEY ALL ARE ON HOLD AND WE WILL NOT BE ABLE TO RECEIVE YOUR PAYMENTS!
This is actual only for those who placed orders in our international warehouse. The names provided by our US domestic warehouse are untouched and working.
Orders paid by bitcoins were confirmed! There are no issues with them at all, moreover, they are proceeded as first.
You see, this is the irrefutable advantage of bitcoin technology. You are the only owner of your funds and nobody can hold them under any circumstances.
We understand, this is an unpleasant situation, but it is beyond our control. We all understand we deal with illegal substances. Similar things could happen to any source.
To smooth the negative news we announce launch of the next promo. Due to all mess up with Western Union we need time to handle it, that`s why the new promo will be valid for bitcoin only! Again we are asking those customers who ignore this payment way just to give it a try and see how user-friendly it is.
The new promo is already running! Within next 48 hours you can get a bonus equal to 100% of your order total. In other words, you get any freebies (except HGH) on your choice to match of paid products. After 48 hours the next part of the promo will start, you know it well:
for orders over $100 - $35 bonus;
for orders over $200 - $90 bonus;
for orders over $300 - $200 bonus;
for orders over $500 - $400 bonus;
for orders over $700 - $700 bonus.
This promo will be valid for 1 week.
We will shortly also send personal emails to every customer who placed orders in our store within the promo.
We are really sorry... Someone did his best to ruin our sales and smirch our reputation.
I would be glad this post to be positive and optimistic, unfortunately it won`t...
We knew that illegal business can be often rude and dirty.However, we still hoped everyone will behave in a dignified way. This has not happened...
To cut it short, guys we are not going to conceal this info. We got troubles with most of the payments sent by Western Union. We from our side did everything to ensure a smooth process. We set our site so that customers would receive each time changing names of the receivers in order to avoid holds of our receivers from WU. We prepared a list of a few dozens continuously changing receivers. They were absolutely not connected and even did not know each other. All of them were blocked by WU and all payments are on hold. We are not able to receive them. To be absolutely honest, our receivers got info that payments are on hold due to illegal nature of the transfer. In other words, we think WU knew what are these payments for. We have never experienced this before in this scale. Obviously, WU would not try to find out who gets paid for what. Just imagine, how many sellers in China,hundreds of thousands, if not millions, accept Western Union as payment option. Someone pointed our store out deliberately.
We checked our orders history and found some accounts with unusual activity and irregularly high amount of small orders placed. All had WU as payment option chosen. These orders are still not paid and I don`t think they will be. We are pretty sure someone intentionally found out the list of our WU receivers and in some way informed WU about them. By the way, if you remember, the same also happened in the end of 2015 with our PayPal account.
Don`t worry, it does not mean you lost your money. It only means we were not able to receive those transfers. Everything we could pick up was picked up and orders confirmed. If you paid though WU and your order is still not confirmed, most probably your payment is on hold. We start receiving e-mails with roughly the following contents:
Hey, I placed my order 26th and sent the money WU on Nov 27. I just received a phone call from WU stating that the receiver can not receive the money sent so they will be giving me my money back. Can you please allow me to still receive the BlackFriday deal if I resend the money....any other ways of handling this? Thank you.
So, probably WU has already contacted you and you know about this. If a transfer is on hold you can just contact WU and get refund; you lose nothing. If you still would like to get your order, for those who has already paid we can offer other names of the receivers, which were not in the list during the promo.
We have also plenty of pending orders, which are placed, but not paid yet.
PLEASE DO NOT USE WESTERN UNION TO PAY TO THE NAMES YOU RECEIVED WITHIN LATEST 3 DAYS. THEY ALL ARE ON HOLD AND WE WILL NOT BE ABLE TO RECEIVE YOUR PAYMENTS!
This is actual only for those who placed orders in our international warehouse. The names provided by our US domestic warehouse are untouched and working.
Orders paid by bitcoins were confirmed! There are no issues with them at all, moreover, they are proceeded as first.
You see, this is the irrefutable advantage of bitcoin technology. You are the only owner of your funds and nobody can hold them under any circumstances.
We understand, this is an unpleasant situation, but it is beyond our control. We all understand we deal with illegal substances. Similar things could happen to any source.
To smooth the negative news we announce launch of the next promo. Due to all mess up with Western Union we need time to handle it, that`s why the new promo will be valid for bitcoin only! Again we are asking those customers who ignore this payment way just to give it a try and see how user-friendly it is.
The new promo is already running! Within next 48 hours you can get a bonus equal to 100% of your order total. In other words, you get any freebies (except HGH) on your choice to match of paid products. After 48 hours the next part of the promo will start, you know it well:
for orders over $100 - $35 bonus;
for orders over $200 - $90 bonus;
for orders over $300 - $200 bonus;
for orders over $500 - $400 bonus;
for orders over $700 - $700 bonus.
This promo will be valid for 1 week.
We will shortly also send personal emails to every customer who placed orders in our store within the promo.
We are really sorry... Someone did his best to ruin our sales and smirch our reputation.