I like how it says I'm a newbie... Well on this board I guess I am. I've been in the game for 20 years. I use to be much more active on forums, particularly Meso-RX, back in the good ole days if you know what I mean.
My Monster Labs has been good to me in the past. This was the first glitch. Their product is good, that I can vouch for. Their turn around time is 'usually' top notch!
I've seen many underground labs get busted in the past. And websites taken over by the Feds. Hey, it happens. And that would make me nervous. So I apologize if I jumped to conclusions, but that was very un-ordinary for MyMonsterLabs...