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Important info (Basicstero customers please read): accounts and warehouse transfer

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    Exclamation Important info (Basicstero customers please read): accounts and warehouse transfer

    !!IMPORTANT INFO ABOUT WAREHOUSE TRANSFER!!!
    PLEASE READ CAREFULLY! !!

    Sorry for the long-read, but it is all extremely simple in fact.
    We completed most of the changes with our warehouse transfer.

    First of all, please do not worry if you are not able to login with your old credentials at our new International Premium warehouse https://int.basicstero.ws

    Please read the explanation below.
    Our Chinese and EU domestic warehouses had different databases. After thorough consideration of all the possible ways to merge databases we came to the conclusion that simply merging may have numerous unexpected and unpleasant consequences for our customers (e.g. accounts with the same username can belong to different people at different warehouses, etc.). Therefore, we decided NOT to merge.

    Our old china-based warehouse was moved from https://int.basicstero.ws to https://chinaint.basicstero.ws
    We will keep it for a couple of weeks only to allow you to check your orders and transfer existing discounts.

    You can login with your old existing usernames and passwords at https://chinaint.basicstero.ws/index/login.
    If you chose "Old International" warehouse in the left-sided menu on our site, you will be redirected to this address as well.

    https://int.basicstero.ws is now our new Premium EUROPE-based warehouse with WORLDWIDE shipping and guaranteed delivery.
    It has its own database (taken from former EU domestic warehouse). Due to this, usernames and passwords from the old China-based warehouse are no longer valid here!

    *** If you were NOT registered at our former EU domestic warehouse, you need to sign up here: https://int.basicstero.ws/user/register ***

    Registration is blazing fast. You can use your old username or any new one you wish. This will not influence your discount transfer.


    How to get your discounts transferred:
    Next,each customer registered in our old China-based international warehouse will get unique one-time code. We will send individual e-mails within a few hours. Codes are already available in personal account for each single customer.
    Just complete these 3 easy steps:

    1. Go to our old China-based warehouse https://chinaint.basicstero.ws/index/login, sign in with your old username/account.
    2. Go to Dashboard >> Transfer and copy your individual transfer code onto clipboard.
    3. Sign in (or sign up first, if required) at our new premium warehouse https://int.basicstero.ws/index/login and go to your Dashboard there >> Transfer. Paste in the code and click on "Apply."

    That is all. Your balance and discounts will be transferred.

    Each code can be applied only one time!


    NOTE: You will not see your old order history, however all the discounts and your balance will be transferred. For example, if you had 5 orders placed in our old China-based intl warehouse, you will get extra 5% discount for 5+ orders at the new Premium EU-based warehouse.
    If you had a discount as a competing athlete or military, it will be transferred as well.

    Please keep in mind and understand because the costs of operation and providing this new premium service etc are different
    discounts in our new EU-based premium warehouse are limited by 15% max!
    If you had 20% at our old China-based warehouse, you will get 15% in this new warehouse.
    Also notice that at the same time we lowered our EU prices to the former Asia intl prices and provide fast and seizure-free shipping from Europe to any country worldwide!

    If something does not work with your discount, feel free to contact us.

    p.s. and the sweetest part! Once we handle this mess with warehouse transfer, we plan to launch a promotion at the new warehouse! First time ever for EU-based warehouse!

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    I just made this quick guide with screen shot to try to simplify the explanation/process -- I hope it helps




    Here is screen shot below showing exactly where you find the transfer code and info.


    First: go to the old intl warehouse (china), login, dashboard, transfer, and get a unique code for your discount record.
    Code:
     https://chinaint.basicstero.ws/index/login

    Next: go to the NEW Premium Worldwide warehouse (EU warehouse), login (or register if needed), dashboard, transfer, and enter your unique code you had just previously acquired.
    Code:
     https://int.basicstero.ws/index/login


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    Was brought to my attention:

    If you are trying to do it from your phone, you may need to scroll all the way to the very bottom and click ?desktop version? in order to see the transfer tab

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