both sides have a point and are very valid ! trust me this is not fun for both sides im sure lol i myself have been waiting over 5 weeks since the date shipped but i must admit the reps are responsded and i was told if it dont arrive in a week i will get a reship so im hoping they are true to their word i will at least say that are making a good effort to try and tame all the animals we are and try to put us at ease so im hoping they are men of their word but we shall see what next week brings