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Is Napshelp.com any different from ticket system on napsgear.net?

clipse

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I submitted a ticket on napsgear.net. Is it answered at the same time and by same people as napshelp? What's the point of 2 ticket systems?
 
Napshelp was set up as a place for people with late orders to use for reships. The regular support site is for all other tickets.
 
nevermind I just got a response within 10 minutes with my tracking number, and the pack arrived in my city this morning, 2 weeks from ship date. means ill prob get it tomorrow.

:)
 
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