Naps issue?

[naturalplayer]

Hi, I have ordered from naps in the past for my non human use research projects, but in having an issue this time. My order was canceled and I see no issue with the payment. The site won't let me submit a ticket and the live support logs off when I try to ask. Any advice?

 

[naturalplayer]

Western Union states that payment was claimed... Soooo.... Not sure what to do here...