ollieolson99
Registered
I wanted to write on here first instead of going to other forums and giving naps a bad rep just because a package is late etc. I love the products, service, and quality!!! I have placed orders in the past and had no problems but this last one must have had an issue for some reason.
I still have not received my package which was shipped mid June. When I first sent a help ticket I was told on July 19th that it would arrive in 1-2 weeks and to check my tracking information to be updated daily. Today is August 19 and still no package and have not received any new information for tracking either. Just wondering why this is or can anyone throw some advice my way?
Thanks,
ollieolson99
Also sent a help ticket asking direct questions but got the similar response...almost seems to be an automated response.
I still have not received my package which was shipped mid June. When I first sent a help ticket I was told on July 19th that it would arrive in 1-2 weeks and to check my tracking information to be updated daily. Today is August 19 and still no package and have not received any new information for tracking either. Just wondering why this is or can anyone throw some advice my way?
Thanks,
ollieolson99
Also sent a help ticket asking direct questions but got the similar response...almost seems to be an automated response.

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