Made an order this spring and received about 98% of my order in about a month or two. Gear was packaged great. Strong as hell. The only thing was that i was missing my cabaser. I notified them several times, always getting a quick response. The sent a reship after i didnt receive it. They kept saying that it will get here. I had started to count it as a loss and viola!!! there it was in my mailbox. Although it was late... they came through 100%. Not totally excited about the 10 month delay but, what can you do, its not walmart. Props to Naps for dealing with my nagging ass and coming through on their product.... thanks, B