WANTED TO GIVE EVERYONE AN UPDATE - In my OP, I stated I received a "shipped" notice on January 11th.....I submitted a ticket on 2/12 and was told to give it a little longer.......Yesterday, I again submitted a ticket in addition to a PM. My ticket response was "Your package will be reshipped immediately. Please allow 2-3 weeks please". I was also told that my order had no fucking tracking number and it was sent "regular mail" and if it doesn't show up, Naps will reship free of charge.......At this point, I have no fucking clue what is going on. My 1st time experience with Naps has been an absolute disaster thus far. Now I get to wait ANOTHER "2-3 weeks".....Not bashing, just stating facts as a 1st time guy to Naps.