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Ticket closed without a response?

Nirvana

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Hey i'm just checking to see if this happened to others.
I posted a ticket with a concern i had, and it just closed without anybody responding...WTF?
 
Last edited:
i just realized i was able to re-open it. Hope i get a response this time.
 
William is working with me.
Thanks to all Naps reps!
 
Hey i'm just checking to see if this happened to others.
I posted a ticket with a concern i had, and it just closed without anybody responding...WTF?


Happens every time I open one now. Just an automated response....
 
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