The whole topic in general is getting boring, but just a little appreciation and feedback where it's due.
Naps have always been amazingly efficient in my experience, with both communication and service, and continue to do so during this (now identified) 'problem'.
If there's a problem, no matter where or what, whether it's in the business world or personal life, it's common knowledge (and could say basic common sense) first and foremost you identify and define the problem; then you aim to resolve it by implementing a solution.
Naps/reps have/are doing this quite bloody well if you ask me.
And to those who are reiterating their whining and moaning to the point of rudeness and anger:
If it's to express your dissatisfaction to the world and his wife and make others aware, thank you anyway but it's pointless because there's about half a dozen threads on those who "are still waiting"... out of a possible how many thousand customers Naps have on their books. Be patient for goodness sake. You knew there was a very small risk of a problem like this when you first took the plunge and ordered with an online site. It's just unfortunate it happened to you.
Where are the other thousands moaning about Naps and not receiving their orders?
It's easy math.

Naps have always been amazingly efficient in my experience, with both communication and service, and continue to do so during this (now identified) 'problem'.
If there's a problem, no matter where or what, whether it's in the business world or personal life, it's common knowledge (and could say basic common sense) first and foremost you identify and define the problem; then you aim to resolve it by implementing a solution.
Naps/reps have/are doing this quite bloody well if you ask me.
And to those who are reiterating their whining and moaning to the point of rudeness and anger:
If it's to express your dissatisfaction to the world and his wife and make others aware, thank you anyway but it's pointless because there's about half a dozen threads on those who "are still waiting"... out of a possible how many thousand customers Naps have on their books. Be patient for goodness sake. You knew there was a very small risk of a problem like this when you first took the plunge and ordered with an online site. It's just unfortunate it happened to you.
Where are the other thousands moaning about Naps and not receiving their orders?
It's easy math.
