tomorrow marks 27 days no package or letter, i requested tracking info on both orders i placed, and got a reply of "you'll know in a day or two when i get updated files" well its been 3 days and still no tracking. i understand whats being ordered, and we just went through holiday season and all but wheres the customer service? sucks not knowing where 1k is. and i read a thread on here where gxr had mentioned they offer express shipping to the us but i had spoke with an online rep and they said no...whos right?? so i know for future orders if i decide to order again